Replacement equipment has been sourced, we are awaiting delivery of the replacement switch to our Staffordshire stores which is expected tomorrow 30/04/2025 AM. Once this has been received we will provide an update on engineer dispatch to site

Investigations have found an issue with an aggregation switch responsible for connectivity to a portion of the building. We are now working to source replacement hardware and establish a fix plan which minimises service impact and returns service to normal as soon as possible. Updates to follow