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Stickied Incidents

7th September 2025

Liverpool St Cyprians Student Accommodation

We are aware of an outage to the Liverpool St Cyprians Student Accommodation site. Updates to follow

  • Following remote investigations, engineers have been dispatched to the site. ETA 15:45.

  • Fibre connectivity does not appear to be impacted at this time. Engineers have been dispatched to site with an estimated arrival time of 2 hours.

    The next update will follow in 1 hour.

  • We have spoken with Building Management, who have checked the Network Equipment on site, and there doesn't appear to be any power issues. We are now investigating the possibility of a fibre connectivity issue to the site. Updates to follow

  • We are investigating the possibility of a power outage to our Network Equipment within the building. We are currently in the process of contacting building management and will provide a further update as and when we have one.

  • Past Incidents

    7th September 2025

    Liverpool St Cyprians Student Accommodation

    We are aware of an outage to the Liverpool St Cyprians Student Accommodation site. Updates to follow

  • Following remote investigations, engineers have been dispatched to the site. ETA 15:45.

  • Fibre connectivity does not appear to be impacted at this time. Engineers have been dispatched to site with an estimated arrival time of 2 hours.

    The next update will follow in 1 hour.

  • We have spoken with Building Management, who have checked the Network Equipment on site, and there doesn't appear to be any power issues. We are now investigating the possibility of a fibre connectivity issue to the site. Updates to follow

  • We are investigating the possibility of a power outage to our Network Equipment within the building. We are currently in the process of contacting building management and will provide a further update as and when we have one.

  • 6th September 2025

    No incidents reported

    5th September 2025

    No incidents reported

    4th September 2025

    No incidents reported

    3rd September 2025

    No incidents reported

    2nd September 2025

    No incidents reported

    1st September 2025

    No incidents reported