We are investigating reports of degraded performance in areas of the Hardman House complex. Updates to follow
Replacement equipment has been sourced, we are awaiting delivery of the replacement switch to our Staffordshire stores which is expected tomorrow 30/04/2025 AM. Once this has been received we will provide an update on engineer dispatch to site
Investigations have found an issue with an aggregation switch responsible for connectivity to a portion of the building. We are now working to source replacement hardware and establish a fix plan which minimises service impact and returns service to normal as soon as possible. Updates to follow
