Reports of an Outage In North Thoresby, Engineers have been dispatched to the Village. Updates to follow
Service is restored and the equipment has been replaced
We have identified the issue as being a faulty core router which is a vital element within the network. We have dispatched a replacement along with additional resources from our North Lincolnshire Warehouse with an ETA of 45 mins to arrive at site. Configuration of the new router will then commence to get everyone up and running
Onsite investigations have commenced
Engineers are ETA 15 Minutes to the North Thoresby Exchange to begin investigation into the route cause of the issue