Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.

North Thoresby Thursday 13th July 2023 08:54:00

Reports of an Outage In North Thoresby, Engineers have been dispatched to the Village. Updates to follow

Service is restored and the equipment has been replaced

Posted 2 years ago by Internetty Network Operations Team

We have identified the issue as being a faulty core router which is a vital element within the network. We have dispatched a replacement along with additional resources from our North Lincolnshire Warehouse with an ETA of 45 mins to arrive at site. Configuration of the new router will then commence to get everyone up and running

Posted 2 years ago by Internetty Network Operations Team

Onsite investigations have commenced

Posted 2 years ago by Internetty Network Operations Team

Engineers are ETA 15 Minutes to the North Thoresby Exchange to begin investigation into the route cause of the issue

Posted 2 years ago by Internetty Network Operations Team