InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

7th April 2026

No incidents reported

6th April 2026

No incidents reported

5th April 2026

No incidents reported

4th April 2026

No incidents reported

3rd April 2026

No incidents reported

2nd April 2026

No incidents reported

1st April 2026

No incidents reported

31st March 2026

North Lincolnshire - Service Outage

We have just seen a Network Alarm for various services in North Lincolnshire. Customers in Barton Upon Humber and Barrow upon Humber saw a brief interruption to services before traffic was routed via alternative routes. We are still seeing a full service outage for customers in Saxby, Horkstow, South Ferriby, Worlaby and Bonby. Updates to follow

  • All Services have been restored. We have received an update from the third-party backhaul provider that there was a localised issue. We will continue to monitor services, and if there is a further outage, this incident will be reopened.

    We have requested a Full reason for the outage report from the provider in question and will continue to push to ensure all required changes are made to mitigate any future occurrences.

  • We are watching service restoration

  • We have identified the outstanding fault as an issue with a third-party backhaul provider to the area. We have raised this issue with them and are awaiting a further update. Updates to follow