Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.

North Lincolnshire - Service Outage Tuesday 31st March 2026 15:22:00

We have just seen a Network Alarm for various services in North Lincolnshire. Customers in Barton Upon Humber and Barrow upon Humber saw a brief interruption to services before traffic was routed via alternative routes. We are still seeing a full service outage for customers in Saxby, Horkstow, South Ferriby, Worlaby and Bonby. Updates to follow

All Services have been restored. We have received an update from the third-party backhaul provider that there was a localised issue. We will continue to monitor services, and if there is a further outage, this incident will be reopened.

We have requested a Full reason for the outage report from the provider in question and will continue to push to ensure all required changes are made to mitigate any future occurrences.

Posted 5 hours ago by Internetty Network Operations Team

We are watching service restoration

Posted 5 hours ago by Internetty Network Operations Team

We have identified the outstanding fault as an issue with a third-party backhaul provider to the area. We have raised this issue with them and are awaiting a further update. Updates to follow

Posted 5 hours ago by Internetty Network Operations Team