InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

3rd September 2024

No incidents reported

2nd September 2024

OFNL FTTP OFNL Outage

OFNL Service Outage; 318282: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES Last updated:(02 Sep 2024 10:20hrs)

Status: Currently open. Location: Network Wide.

We are currently experiencing a network incident affecting our entire network. Engineers are currently investigating the issue and will provide an update as soon as possible.Please do not reset your equipment.We apologise for any inconvenience this may cause.

  • OFNL are now reporting this incident as resolved. We will monitor services over the next few hours.

  • 1st September 2024

    No incidents reported

    31st August 2024

    No incidents reported

    30th August 2024

    No incidents reported

    29th August 2024

    No incidents reported

    28th August 2024

    No incidents reported

    27th August 2024

    North Lincolnshire - Barton Upon Humber / Barrow Upon Humber

    We are investigating reports of service loss in areas of Barton and Barrow Upon Humber. Updates to follow

  • Incident Closed - Services are no longer considered at risk.

  • All services are restored. If you are still without service please contact our support team. We continue to investigate a reason for outage and services are considered at risk until this is established

  • Services are restoring. We are watching service restoration very closely and currently investigating the reason for outage.