All systems are operational

Stickied Incidents

2nd December 2025

Core Network Upgrades Maintenance Window - 2309012

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309012

Date - 02/12/2025 23:00 - 03/12/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

27th August 2024

North Lincolnshire - Barton Upon Humber / Barrow Upon Humber

We are investigating reports of service loss in areas of Barton and Barrow Upon Humber. Updates to follow

  • Incident Closed - Services are no longer considered at risk.

  • All services are restored. If you are still without service please contact our support team. We continue to investigate a reason for outage and services are considered at risk until this is established

  • Services are restoring. We are watching service restoration very closely and currently investigating the reason for outage.

  • 26th August 2024

    No incidents reported

    25th August 2024

    No incidents reported

    24th August 2024

    No incidents reported

    23rd August 2024

    No incidents reported

    22nd August 2024

    No incidents reported

    21st August 2024

    No incidents reported