All systems are operational

Stickied Incidents

2nd December 2025

Core Network Upgrades Maintenance Window - 2309012

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309012

Date - 02/12/2025 23:00 - 03/12/2025 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

10th September 2024

No incidents reported

9th September 2024

No incidents reported

8th September 2024

No incidents reported

7th September 2024

No incidents reported

6th September 2024

No incidents reported

5th September 2024

North Lincolnshire Power Loss - Lincolnshire

We are aware of ongoing power issues within North Lincolnshire; Our equipment remains in operation on battery; We are monitoring and consider services at-risk at this time.

Currently, no customers with power are currently affected.

  • Incident Closed. Services no longer considered at risk with all services now operating on Mains Power.

  • Power has been restored to most locations; Some cabinets are still running on battery backup.

  • 4th September 2024

    No incidents reported