Manchester Burlington Square is suffering a power issue to the communications equipment - we are investigating with the building management team
Faulty SFP optic identified and replaced. Services restoring
Our engineer is due to arrive within the next 10 minutes - Next update is expected at 18.30
We have dispatched our own engineers to the site. ETA 1.5 hours to assist in the fault diagnostics as previous fault code has now been varied by Openreach
Engineer allocated and investigating
Customer reference
Burlington Square 1108
Care level
Enhanced Care
Fault description
We have detected an issue with the power levels on the equipment for this service input to the Openreach equipment. Fault has been reported and await engineer allocation. Next update will be once an engineer has been allocated.
