Outage Manchester Burlington Square Friday 11th August 2023 11:41:42

Manchester Burlington Square is suffering a power issue to the communications equipment - we are investigating with the building management team

Faulty SFP optic identified and replaced. Services restoring

Posted 1 year ago by Internetty Network Operations Team

Our engineer is due to arrive within the next 10 minutes - Next update is expected at 18.30

Posted 1 year ago by Internetty Network Operations Team

We have dispatched our own engineers to the site. ETA 1.5 hours to assist in the fault diagnostics as previous fault code has now been varied by Openreach

Posted 1 year ago by Internetty Network Operations Team

Engineer allocated and investigating

Posted 1 year ago by Internetty Network Operations Team

Customer reference Burlington Square 1108 Care level Enhanced Care Fault description We have detected an issue with the power levels on the equipment for this service input to the Openreach equipment. Fault has been reported and await engineer allocation. Next update will be once an engineer has been allocated.

Posted 1 year ago by Internetty Network Operations Team