InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

30th June 2022

No incidents reported

29th June 2022

Liverpool Wolstenholme Square Liverpool Block A

24 customers are currently without service in this building. A piece of equipment is not responding as it should and we are unable to resolve this remotely. Engineers have been dispatched to the site. The current estimated time of arrival is 8pm.

  • Engineers have resolved the issue and are now monitoring

  • Engineers are on-site and inspecting the equipment

  • 28th June 2022

    No incidents reported

    27th June 2022

    No incidents reported

    26th June 2022

    No incidents reported

    25th June 2022

    No incidents reported

    24th June 2022

    No incidents reported