InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

30th June 2022

No incidents reported

29th June 2022

Liverpool Wolstenholme Square Liverpool Block A

24 customers are currently without service in this building. A piece of equipment is not responding as it should and we are unable to resolve this remotely. Engineers have been dispatched to the site. The current estimated time of arrival is 8pm.

  • Engineers have resolved the issue and are now monitoring

  • Engineers are on-site and inspecting the equipment

    • 28th June 2022

    No incidents reported

    27th June 2022

    No incidents reported

    26th June 2022

    No incidents reported

    25th June 2022

    No incidents reported

    24th June 2022

    No incidents reported