InternetTY Status
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If your service appears to be down and nothing is listed, it may be a wider network issue.

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All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

10th May 2022

No incidents reported

9th May 2022

No incidents reported

8th May 2022

No incidents reported

7th May 2022

No incidents reported

6th May 2022

Liverpool Wolstenholme Square Block D,E

We are currently investigating a performance issue on an underground cable link. Engineers are estimated to be on-site by 8 pm this evening to investigate the root cause and provide a resolution.

  • Issue resolved

  • Engineers have located a damaged cable. This has been repaired and services should now be restored. We will now monitor

  • Engineers are struggling to locate the issue but are continuing to investigate

  • Engineers have arrived on-site they are now conducting some preliminary investigations.

  • Our engineers are currently delayed due to inclement weather on the route. We are now estimating arrival at 8.30 pm.

  • 5th May 2022

    No incidents reported

    4th May 2022

    No incidents reported