Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Wolstenholme Square Block D,E Friday 6th May 2022 18:28:00
We are currently investigating a performance issue on an underground cable link. Engineers are estimated to be on-site by 8 pm this evening to investigate the root cause and provide a resolution.
Issue resolved
Engineers have located a damaged cable. This has been repaired and services should now be restored. We will now monitor
Engineers are struggling to locate the issue but are continuing to investigate
Engineers have arrived on-site they are now conducting some preliminary investigations.
Our engineers are currently delayed due to inclement weather on the route. We are now estimating arrival at 8.30 pm.
