We are investigating reports of a full loss of service to customers in Manchester Transmission House. Updates to follow
Services have remained stable since restoration. Following investigations, our Network Operations team have found the drop to be linked to our backhaul to the site. We have contacted our backhaul provider and asked them to investigate the reason for the outage. No further outages to service are expected. Incident Closed
Services are restoring to affected customers. Services remain at risk whilst a reason for the outage is established