All systems are operational

Stickied Incidents

16th May 2025

Rural Fibre Network Maintenance Windows - 2309010

Engineers will be completing essential shared Maintenance on our Network impacting services to customers in Lincolnshire

Shared Maintenance Reference: 2309010

This shared Maintenance is made up of the following windows:

Reference - 2309010-01

Date - 16/05/2025 23:00 - 17/05/2025 06:00

Classification - Affected

Reference - 2309010-02

Date - 17/05/2025 23:00 - 18/05/2025 06:00

Classification - Affected

All impacted customers have been contacted via email and provided with a description of the works.

Customers are advised not to reset their equipment during either window and to leave all equipment powered on. Services should restore following completion however if they do not customers are advised to power off all InternetTY equipment at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance.

Past Incidents

11th September 2024

No incidents reported

10th September 2024

No incidents reported

9th September 2024

No incidents reported

8th September 2024

No incidents reported

7th September 2024

No incidents reported

6th September 2024

No incidents reported

5th September 2024

North Lincolnshire Power Loss - Lincolnshire

We are aware of ongoing power issues within North Lincolnshire; Our equipment remains in operation on battery; We are monitoring and consider services at-risk at this time.

Currently, no customers with power are currently affected.

  • Incident Closed. Services no longer considered at risk with all services now operating on Mains Power.

  • Power has been restored to most locations; Some cabinets are still running on battery backup.