We have been alerted to a localised power issue at one of our connection points. Engineers are currently investigating
Services fully restored closing status.
We can confirm resolution of this. Our engineers identified a loose cable which dislodged as they were securing the equipment.
Our engineers are still on-site as a second outage has occurred. They are now re-investigating this.
Our engineers have now restored service across the affected sites. We are still investigating the root cause of the failure and monitor the network at present.
Our Openreach service has now been restored, however we are experiencing issues with hardware since the repair. Our engineers are working on this and will update again shortly.
Our engineers have arrived on-site and awaiting the arrival of the Openreach. We anticipate an engineer in approx 30mins. at 19:30
We have dispatched engineers to site with an approximate arrival time of 18:30. More updates to follow shortly.
We have identified an issue with the Fibre service providing the building. We have raised this with Openreach and awaiting an estimated fix time.
We are working with building management at present to restore services.
