Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
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Stickied Incidents
25th October 2026
LincolnshirePower Outage: Low Villages North Lincolnshire
We are aware of a power outage within the Low Villages affecting our cabinet; Customers in this area may be currently experiencing a loss of service. Please do not reset your router. Our engineering team is working on deploying secondary power.
Power in the Low Villages has been restored; Our engineers have switched the cabinet back to mains power; We will continue to monitor throughout the evening.
Our engineering team have applied generation and will remain onsite until mains power has been restored.
Past Incidents
29th May 2026
No incidents reported
28th May 2026
No incidents reported
27th May 2026
No incidents reported
26th May 2026
North LincolnshireUlceby North Lincolnshire
Total Loss of Power to the street cabinet engineers are on site
Further update: mains power has been restored, backup batteries have now fully recharged, and the site has been thoroughly monitored to ensure stability.
With services remaining stable, this incident will now be considered resolved and closed.
Services are now fully restored for customers who still have power. Please note that we are currently operating on generator power, so services should be considered at risk until normal mains power is fully restored.
