We have just seen a Network Alarm for various services in North Lincolnshire. Customers in Barton Upon Humber and Barrow upon Humber saw a brief interruption to services before traffic was routed via alternative routes. We are still seeing a full service outage for customers in Saxby, Horkstow, South Ferriby, Worlaby and Bonby. Updates to follow
All Services have been restored. We have received an update from the third-party backhaul provider that there was a localised issue. We will continue to monitor services, and if there is a further outage, this incident will be reopened.
We have requested a Full reason for the outage report from the provider in question and will continue to push to ensure all required changes are made to mitigate any future occurrences.
We are watching service restoration
We have identified the outstanding fault as an issue with a third-party backhaul provider to the area. We have raised this issue with them and are awaiting a further update. Updates to follow
