All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

5th March 2026

No incidents reported

4th March 2026

No incidents reported

3rd March 2026

No incidents reported

2nd March 2026

No incidents reported

1st March 2026

No incidents reported

28th February 2026

No incidents reported

27th February 2026

No incidents reported

26th February 2026

Liverpool Queensland Place Accomodation Liverpool

We have been made aware that electrical works are currently taking place on site as part of safety certification testing.

As part of this process, power to certain areas of the building is being temporarily isolated and tested. When power is removed from core network equipment within the building, WiFi and internet services will be impacted until power is restored.

These interruptions are linked to the building’s electrical testing rather than a fault on the network itself.

We will continue to monitor the situation and services should resume automatically once power is fully reinstated. If you experience any ongoing issues after works are complete, please let us know.

  • Incident Closed. Following a substantial period of monitoring, we've not seen any further interruptions to our equipment's power supply following todays works.

    • OFNL FTTP OFNL Network Wide Maintenance

    Per our notification email on the 19th Feb 2026; OFNL have planned outages this evening affecting all ISPs.

    383561: MAINTENANCE AFFECTING SERVICES
    Last updated:(25 Feb 2026 08:40hrs) Status: Currently open. Location: All locations.. There is essential maintenance taking place between the hours of 00:00 and 06:00 Thursday 26/02/2026.This is a core network upgrade and any service may see a short interruption to service.

    Please do not reset your equipment during this period.

    We apologise for the inconvenience this may cause.

  • Following a substantial period of monitoring this incident has been cleared. We have seen stable services since approximately 3am. We apologise for any inconvenience caused by these works

  • We’ve seen majority of services restore; if your service is now not working we suggest a power cycle of your equipment to restore service;

    Do not press the reset button on your router as this will cause your modem to lose its configuration.

  • OFNL ports have now gone down;

    We are tracking the restoration information via the OFNL website.

    https://portal.ofnl.co.uk/incidents/view