Services impacted due to loss of power to telecoms equipment
All services have been restored. Following a period of monitoring, services are now restored and stable. Incident Closed
If you are still without service then please reach out to our support team via telephone on 0333 102 0000 , Live chat at Internetty.uk or email team@internetty.uk
We apologise profusely for any inconvenience caused by this outage
We are watching services being restored to the site. Update to follow
Our Engineer has arrived on site and has begun investigations into the reason for the Outage. Updates to follow
Power is restored but equipment is not responding as we would expect. Our engineer has been dispatched to site. ETA 3.30pm
Electrians are on-site and looking how to restore the power at present; we are awaiting confirmation of power restoration shortly.
The onsite concierge are contacting the maintenance team to attend to review the loss of power to the telecoms equipment
We are trying to make contact with the on site management team to request assistance with loss of power
