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If there are no reported issues, please reach out to our support team for further assistance.

Parliament Place Liverpool Monday 26th January 2026 08:30:00


Services impacted due to loss of power to telecoms equipment

All services have been restored. Following a period of monitoring, services are now restored and stable. Incident Closed

If you are still without service then please reach out to our support team via telephone on 0333 102 0000 , Live chat at Internetty.uk or email team@internetty.uk

We apologise profusely for any inconvenience caused by this outage

We are watching services being restored to the site. Update to follow

Our Engineer has arrived on site and has begun investigations into the reason for the Outage. Updates to follow

Power is restored but equipment is not responding as we would expect. Our engineer has been dispatched to site. ETA 3.30pm

Electrians are on-site and looking how to restore the power at present; we are awaiting confirmation of power restoration shortly.

The onsite concierge are contacting the maintenance team to attend to review the loss of power to the telecoms equipment

We are trying to make contact with the on site management team to request assistance with loss of power