InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

27th November 2025

No incidents reported

26th November 2025

No incidents reported

25th November 2025

No incidents reported

24th November 2025

North Lincolnshire Network Incident

We are aware of a network incident affecting services in DN18 South Ferriby and DN20 postcodes. Engineers have arrived in the area and are investigating. Please do not reset your equipment.

  • Engineers diagnosed an optic failiure. The faulty optic has now been replaced, and all services are back up and running as expected.

    Our sincere apologies for the disruption caused, and thank you for your patience while we worked to restore service.

    If you are still without services please let us know.

  • 23rd November 2025

    No incidents reported

    22nd November 2025

    No incidents reported

    21st November 2025

    No incidents reported