InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

24th July 2025

No incidents reported

23rd July 2025

Liverpool Brunswick Park Princeton Place

We are aware of a power outage affecting a section of the Chavasse Mews riser areas, which is impacting some internet connections within the complex. Our team is working closely with building management to identify the source of the issue and restore services as quickly as possible.

  • Service has been restored. Our engineers attended and found contractors on site who had mistakenly unplugged cabling servicing part of the site. We are now working with the contractor to ensure that there is no further impact to our services.

  • Engineers in attendance to review. Liaising with building management company to establish cause of outage

  • We are currently unable to obtain the information required to complete remote actions to restore service. Engineers have been dispatched to the site, with an estimated arrival time of 11:30 AM

  • 22nd July 2025

    No incidents reported

    21st July 2025

    No incidents reported

    20th July 2025

    No incidents reported

    19th July 2025

    No incidents reported

    18th July 2025

    No incidents reported