Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
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Operational
Website
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Database Services
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Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
1st February 2025
No incidents reported
31st January 2025
No incidents reported
30th January 2025
No incidents reported
29th January 2025
No incidents reported
28th January 2025
Manchester Transmission House
We are investigating reports of a full loss of service to customers in Manchester Transmission House. Updates to follow
Services have remained stable since restoration. Following investigations, our Network Operations team have found the drop to be linked to our backhaul to the site. We have contacted our backhaul provider and asked them to investigate the reason for the outage. No further outages to service are expected. Incident Closed
Services are restoring to affected customers. Services remain at risk whilst a reason for the outage is established
