Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
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Fibre Networks
Lincolnshire
Operational
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Datacentres - London
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Stickied Incidents
25th October 2026
LincolnshirePower Outage: Low Villages North Lincolnshire
We are aware of a power outage within the Low Villages affecting our cabinet; Customers in this area may be currently experiencing a loss of service. Please do not reset your router. Our engineering team is working on deploying secondary power.
Power in the Low Villages has been restored; Our engineers have switched the cabinet back to mains power; We will continue to monitor throughout the evening.
Our engineering team have applied generation and will remain onsite until mains power has been restored.
Past Incidents
22nd November 2024
No incidents reported
21st November 2024
No incidents reported
20th November 2024
No incidents reported
19th November 2024
No incidents reported
18th November 2024
No incidents reported
17th November 2024
No incidents reported
16th November 2024
North LincolnshirePower Outage
A power incident has tripped a piece of equipment which has just been restarted. Services impacted should see restoration after a few minutes.
Services now no longer considered at risk. Incident Closed
We are still continuing to operate our services at risk;
Our team is monitoring power; and fuel levels throughout.
Due to a local substation fire our main building in Lincolnshire lost full power. This was isolated by the emergency services. Due to the nature of this also tripped surged our automatic transfer switch system for safety. Our team have now restored power using Alternative Power Generators to enable service to continue. The on-site team are working with the fire services to implement a safe return to electrical services at this time. Services still remain at risk, however our team will remain on-site throughout the ensure service is maintained.
