InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

1st July 2026

OFNL Network Wide Maintenance - OFNLITYNW005

OFNL Description of Works:

On the 4th June 2026, OFNL upgraded our Core Routers to provide increased capacity for ISP connections in Telehouse West (THW), and we swapped our Chassis in THW.  To complete this work, OFNL needs to initiate a final reboot of the equipment to bring it into service. OFNL expect this final reboot to take up to 45 minutes. 

Classification - Affected

Time:

Start Time: 01-07-2026 02:00:00 End Time: 01-07-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

26th October 2024

No incidents reported

25th October 2024

No incidents reported

24th October 2024

Liverpool Princeton Place Brunswick Park - Liverpool Partial Outage

A power issue to the main router is affecting services

  • We’re pleased to confirm that all services have been fully restored, and no further issues have been identified. Our team is continuing to investigate the power issue to prevent any future occurrences. This incident is now considered closed, but if you have any concerns, feel free to reach out.

  • We’re happy to report that services are being restored following a power cycle. You should begin to see improvements shortly. Thank you for your patience and understanding as we work to ensure everything is running smoothly again. If you experience any ongoing issues, please don't hesitate to reach out!

  • Next update expected in 20 minutes

  • Building Management are on route to investigate power ETA to site 30 minutes

  • 23rd October 2024

    No incidents reported

    22nd October 2024

    No incidents reported

    21st October 2024

    No incidents reported

    20th October 2024

    No incidents reported