InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

20th June 2024

North Lincolnshire Barton Upon Humber - Power Loss

We have been alerted to loss of power in Barton Upon Humber.

  • Mains Power has been restored; We are maintaining at risk until confirmation of power stabilisation.

    We have also identified a damaged secondary power supply within the cabinet; Replacement parts are en-route. We will announce an emergency maintenance window to replace the damaged power supply unit.

  • Northern Power Grid Update : When will my power be back on?

    We estimate your power will be back on by 20-Jun 02:15 We’re working as quickly as possible to get the power back on, and some customers may be back on sooner. Please bear with us if the timeframe does extend, as this means there’s more for us to do to fix the problem.

  • Services remain at risk while services are maintained via alternative power source.

    • 19th June 2024

    No incidents reported

    18th June 2024

    No incidents reported

    17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported

    15th June 2024

    No incidents reported

    14th June 2024

    No incidents reported

    13th June 2024

    No incidents reported