InternetTY Status
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All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

11th March 2024

London - Telehouse North ITY2309007 - THN Core Router Upgrades Maintenance Window

Our Networks Operations team will complete essential emergency maintenance works between 2:00 am and 6:00 am on Monday 11th March 2024.

Works are required to swap out Core Network Equipment in our primary data centre Telehouse North. This critical operation is essential to ensure the continued reliability, security, and optimal performance of our internet services.

Impacted Customers have been emailed

  • Our upgrade works have been completed successfully; If you are having service issues then please contact our support team using the contact-us page on our website.

  • Our engineers have replaced the new core router; Most customers' services should have been restored. Services are still At-Risk while configurations are still being updated;

  • Works commencing at 2.08am; Updates to follow shortly.

  • Preparations are complete and maintenance is set to begin on time in the early hours of the morning

  • 10th March 2024

    No incidents reported

    9th March 2024

    No incidents reported

    8th March 2024

    No incidents reported

    7th March 2024

    No incidents reported

    6th March 2024

    No incidents reported

    5th March 2024

    No incidents reported