InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

28th December 2023

No incidents reported

27th December 2023

No incidents reported

26th December 2023

No incidents reported

25th December 2023

No incidents reported

24th December 2023

No incidents reported

23rd December 2023

No incidents reported

22nd December 2023

No incidents reported

21st December 2023

STORM PIA - SERVICES AT RISK

Storm Pia is causing power issues across the UK. During these extreme weather conditions services are deemed at risk

  • Incident Closed - Services no longer considered at risk. This incident will reopen if Storm PIA worsens

  • All of our national services are operating normally. This incident remains open for the remainder of the storm with updates to follow

  • We are currently monitoring all connections very closely. Our team are prepared if storm PIA causes any further damage to our network. Support teams are on standby and ready to be deployed to principle sites where required. If you are without service please contact us

  • We are aware of some customers in a DN18 postcode are currently without service, this is due to a battery backup having blown a fuse. This has now been replaced and services are restoring