InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

7th December 2023

Liverpool Maintenance Window 2309004 Follow Up Work 1 - MDU

Planned Start Date: 07/12/2023 Planned Start Time: 23:00 Planned End Date: 08/12/2023 Planned End Time: 06:00

These works are not classified as Affected and instead classified as At Risk.

This means that service is not expected to be hard-down but services are at risk of being impacted due to the type of infrastructure being worked on.

Affected Customers have been emailed

  • Maintenance Complete - Service not impacted

    • 6th December 2023

    No incidents reported

    5th December 2023

    No incidents reported

    4th December 2023

    No incidents reported

    3rd December 2023

    No incidents reported

    2nd December 2023

    No incidents reported

    1st December 2023

    No incidents reported