InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

25th October 2023

No incidents reported

24th October 2023

No incidents reported

23rd October 2023

No incidents reported

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

No incidents reported

19th October 2023

No incidents reported

18th October 2023

Barton Upon Humber, Barrow Upon Humber, New Holland - Northern Power Grid

INCD-444518-A Premises Affected: 2780 Restoration Estimate: 10:30 PM - 18 Oct'23 Reason:The power cut affecting your street cabinet has been caused by an unexpected problem with the cables or equipment that serve your area. If you need to report an emergency, please call 105

  • This incident is now marked as resolved. Services have now been restored and stable for over 24 hours. Engineers will remain on standby for as long as Northern power grid continue to deem power to be at greater risk of failure than normal.

  • Engineers will remain on standby with Generators for the remainder of Storm Babet. Services have been stable since the power cut.

  • Brown outs recorded at 3am and 5am. Services were maintained throughout.

  • Services have been restored. We are still watching this very closely

  • Engineers have been dispatched to principle cabinets with generators to restore services for those homes not affected by the power cut but are without services.