All systems are operational

Stickied Incidents

16th May 2025

Rural Fibre Network Maintenance Windows - 2309010

Engineers will be completing essential shared Maintenance on our Network impacting services to customers in Lincolnshire

Shared Maintenance Reference: 2309010

This shared Maintenance is made up of the following windows:

Reference - 2309010-01

Date - 16/05/2025 23:00 - 17/05/2025 06:00

Classification - Affected

Reference - 2309010-02

Date - 17/05/2025 23:00 - 18/05/2025 06:00

Classification - Affected

All impacted customers have been contacted via email and provided with a description of the works.

Customers are advised not to reset their equipment during either window and to leave all equipment powered on. Services should restore following completion however if they do not customers are advised to power off all InternetTY equipment at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance.

Past Incidents

1st November 2023

No incidents reported

31st October 2023

No incidents reported

30th October 2023

No incidents reported

29th October 2023

No incidents reported

28th October 2023

No incidents reported

27th October 2023

No incidents reported

26th October 2023

North Lincolnshire Power Outage North Lincolnshire

Services are now being maintained by battery and generators

  • Power cut marked as resolved by Northern Power Grid

  • INCD-449659-A Premises Affected:2780 Restoration Estimate:11:00 AM - 26 Oct'23