InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

22nd August 2023

No incidents reported

21st August 2023

North Lincolnshire North Lincolnshire

Service Outage - Engineers are on site investigating

  • Services are restoring. We await information from the provider as to reason for outage. Services still considered at risk while we await further information

  • Tests are still being conducted to find the source of the issue

  • Description of Fault:- Primary national circuit is offline. 3rd party provider has been informed. Awaiting call back from out of hours team once preliminary tests are completed

  • 20th August 2023

    No incidents reported

    19th August 2023

    No incidents reported

    18th August 2023

    No incidents reported

    17th August 2023

    No incidents reported

    16th August 2023

    No incidents reported