InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

18th July 2023

No incidents reported

17th July 2023

No incidents reported

16th July 2023

No incidents reported

15th July 2023

No incidents reported

14th July 2023

No incidents reported

13th July 2023

North Thoresby

Reports of an Outage In North Thoresby, Engineers have been dispatched to the Village. Updates to follow

  • Service is restored and the equipment has been replaced

  • We have identified the issue as being a faulty core router which is a vital element within the network. We have dispatched a replacement along with additional resources from our North Lincolnshire Warehouse with an ETA of 45 mins to arrive at site. Configuration of the new router will then commence to get everyone up and running

  • Onsite investigations have commenced

  • Engineers are ETA 15 Minutes to the North Thoresby Exchange to begin investigation into the route cause of the issue

    • 12th July 2023

    No incidents reported