InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

15th July 2023

No incidents reported

14th July 2023

No incidents reported

13th July 2023

North Thoresby

Reports of an Outage In North Thoresby, Engineers have been dispatched to the Village. Updates to follow

  • Service is restored and the equipment has been replaced

  • We have identified the issue as being a faulty core router which is a vital element within the network. We have dispatched a replacement along with additional resources from our North Lincolnshire Warehouse with an ETA of 45 mins to arrive at site. Configuration of the new router will then commence to get everyone up and running

  • Onsite investigations have commenced

  • Engineers are ETA 15 Minutes to the North Thoresby Exchange to begin investigation into the route cause of the issue

    • 12th July 2023

    No incidents reported

    11th July 2023

    No incidents reported

    10th July 2023

    No incidents reported

    9th July 2023

    No incidents reported