All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

29th June 2023

No incidents reported

28th June 2023

No incidents reported

27th June 2023

No incidents reported

26th June 2023

Liverpool

We are investigating an outage in the Liverpool area affecting a number of of our buildings. We have just made the network operations team aware who are actively investigating this. Updates to follow

  • Services are restored however are still considered at risk until 6:00AM

  • They are working to restore services as soon as possible but they have advised their service window will continue until 27/06/2023 6:00AM and they consider services to be at risk for this duration

  • We have been informed that there has been damage to a fibre splice made during a routine inspection by a third party at the Liverpool Royal Exchange which services many of our properties. The service should not have been affected by this inspection. We are awaiting further information

    • 25th June 2023

    No incidents reported

    24th June 2023

    No incidents reported

    23rd June 2023

    No incidents reported