Past Incidents

Service has now been restored. We will continue to monitor for a short time.

The Fibre provider has now dispatched an engineer to site. The next update is anticipated at 14:40.

We await the fibre provider update as a fibre fault has been detected. We expect an update within 60 minutes.

We have been monitoring services since 2pm restoration time and no further issues have been identified.

Our fibre provider has confirmed they have restored services to the broken fibre in the street. We will monitor services closely over the next few hours.

We are awaiting an update from the provider who has been chased. Next update due at 13.30

Our fibre provider is working to restore services. They require extra resources to access the fault location as it is believed to be in the carriageway. We are expecting the next update at 1pm.

Our suppliers engineers have arrived and are performing diagnostics at present. We are waiting confirmation of next steps.

Our engineers have arrived. We are awaiting our supplier to arrive on site due to traffic. We anticipate another update at approx 11.20

We have had confirmation of resource assignment and an engineer should arrive to the location at approx 10.45

We are awaiting an engineer allocation by Openreach We have been advised that we should have an update at 9.30am.