All systems are operational

Stickied Incidents

8th April 2026

OFNL Network Wide Maintenance - OFNLITYNW003

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 08-04-2026 01:00:00 End Time: 08-04-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

22nd December 2022

No incidents reported

21st December 2022

North Lincs - Marshchapel Power Outage

We have received notification from our Marshchapel cabinet monitoring software that the equipment has lost power. The cabinet has automatically tripped over to Battery Backup and we have dispatched a team with the generator to take over. Services are considered at high risk.

  • Power Restored, please allow for potential downtime whilst the cabinet changes back to mains power. If you still have issues with your internet connection we advise powering off all of your equipment, waiting 30 seconds and powering it back on again. If you have any issues following the power cycling of the equipment please do not hesitate to contact our customer service team.

  • Latest from Northern Power Grid:

    INCD-357314-A Premises Affected:790 Restoration Estimate:3:00 PM - 21 Dec'22 Reason:The power cut affecting your cabinet has been caused by an unexpected problem with the cables or equipment that serve this area

  • 20th December 2022

    No incidents reported

    19th December 2022

    No incidents reported

    18th December 2022

    No incidents reported

    17th December 2022

    No incidents reported

    16th December 2022

    No incidents reported