InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

23rd November 2022

Planned Works - Authentication Systems

We are applying an upgrade to our authentication systems between 12.30 am and 4am on the 23rd of November. We advise customers not to reboot their routers during this time as they will fail to re-authenticate on the network. We apologise for any inconvenience this may cause.

  • Our engineers have completed the upgrade as required.

    If your router session is showing offline please reboot your router and retry connecting to your service.

  • 22nd November 2022

    No incidents reported

    21st November 2022

    No incidents reported

    20th November 2022

    No incidents reported

    19th November 2022

    No incidents reported

    18th November 2022

    No incidents reported

    17th November 2022

    No incidents reported