Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.

Planned Works - Authentication Systems Wednesday 23rd November 2022 00:00:00

We are applying an upgrade to our authentication systems between 12.30 am and 4am on the 23rd of November. We advise customers not to reboot their routers during this time as they will fail to re-authenticate on the network. We apologise for any inconvenience this may cause.

Our engineers have completed the upgrade as required.

If your router session is showing offline please reboot your router and retry connecting to your service.

Posted 3 years ago by Internetty Network Operations Team