24 customers are currently without service in this building. A piece of equipment is not responding as it should and we are unable to resolve this remotely. Engineers have been dispatched to the site. The current estimated time of arrival is 8pm.
Engineers have resolved the issue and are now monitoring
Engineers are on-site and inspecting the equipment
28th June 2022
No incidents reported
27th June 2022
No incidents reported
26th June 2022
No incidents reported
25th June 2022
No incidents reported
24th June 2022
No incidents reported
23rd June 2022
No incidents reported
22nd June 2022
LiverpoolLiverpool City Centre - Power outage
We are currently investigating an outage in Liverpool City Centre. More information to follow shortly.
Power has now been fully restored and network services active, anyone still having issues is urged to try turning off their routers and powering back on if they have them or disconnect and reconnect devices at communal premises. If you are still having issues please contact our customer services team.
Services are beginning to be restored, we are closely monitoring the connection at this time. You may see some performance issues whilst services are still coming back up.
Update - Building management has tried to restore the power but it is not coming back on and appears to be a faulty circuit breaker. Electricians are ETA 15 minutes to site.
The source of the issue has been located as a Power Outage in Liverpool City Centre. Currently Affected are
Wolstenholme Square
Norfolk House 1&2
Baltic Studios, L1, Jamaica Street
Artesian
