Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Liverpool City Centre - Power outage Wednesday 22nd June 2022 12:38:00
We are currently investigating an outage in Liverpool City Centre. More information to follow shortly.
Power has now been fully restored and network services active, anyone still having issues is urged to try turning off their routers and powering back on if they have them or disconnect and reconnect devices at communal premises. If you are still having issues please contact our customer services team.
Services are beginning to be restored, we are closely monitoring the connection at this time. You may see some performance issues whilst services are still coming back up.
Update - Building management has tried to restore the power but it is not coming back on and appears to be a faulty circuit breaker. Electricians are ETA 15 minutes to site.
The source of the issue has been located as a Power Outage in Liverpool City Centre. Currently Affected are
Wolstenholme Square
Norfolk House 1&2
Baltic Studios, L1, Jamaica Street
Artesian
