InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

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Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

4th June 2026

OFNL Network Wide Maintenance - OFNLITYNW004

OFNL Description of Works:

OFNL are working to upgrade our Core Routers to provide increased capacity for ISP connections in Telehouse West. As part of this work, OFNL will be performing a change to our Core Router chassis in Telehouse West (THW). 

Classification - Affected

Time:

Start Time: 04-06-2026 00:01:00 End Time: 04-06-2026 06:00:00

All impacted customers have been notified by email and provided with further information in relation to the works. We will be using this incident to provide updates to our customers and ensure close monitoring of our network so that we can restore services as quickly as possible following completion of the works at their end.

Past Incidents

17th June 2022

North Lincolnshire

Services will be offline in North Lincolnshire this evening between 12am and 1am to make a small change to our cooling system.

  • We apologise for the downtime caused this evening, our engineers have now successfully changed the cooling element in our core router servicing North Lincolnshire.

    • 16th June 2022

    No incidents reported

    15th June 2022

    No incidents reported

    14th June 2022

    No incidents reported

    13th June 2022

    No incidents reported

    12th June 2022

    North Lincolnshire North Lincolnshire Power Outage

    We have been informed by Northern Power Grid (Incident Number: PPC045134) That our exchange will have no mains power between 9am and 4.30pm today (12/06). Our engineers are preparing to move our requirements to generator for the duration of the works. Services in North Lincolnshire should be considered at risk during this time.

  • Northern Power Grid have confirmed that power has now been fully restored and no outages are expected. Our engineers have now switched the load back to the mains electricity. We have returned our generators to standby incase of any immediate issues.

  • Our critical services load has now been moved over to generator. Our engineers are standing by to ensure that all services remain running while on generator.

    • 11th June 2022

    No incidents reported