InternetTY Status
Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational

Stickied Incidents

24th August 2026

Core Network Routing Maintenance Window - 2309014

Engineers will be completing essential Maintenance on our Core Network, impacting the services of all customers.

Maintenance Reference: 2309014

Date - 24/08/2026 23:00 - 25/08/2026 06:00

All impacted customers have been contacted via email and provided with a description of the works.

We advise that all equipment is left powered on and services should be restored once works have completed, if they do not then customers are advised to power off all InternetTY equipment if they have it at the wall for at least 2 minutes and then power it back on again and services should then be restored. If your service doesn't restore then please contact our support team for further assistance. We apologise in advance for any inconvenience caused by the loss of service.

Past Incidents

26th January 2022

No incidents reported

25th January 2022

Queensland Place and Parliament Place Liverpool

Connectivity issue detected at the Queensland and Parliament Place Complexes. Unable to communicate remotely to equipment on site. Engineers have been dispatched to site to investigate.

  • Services are now restored. We are now monitoring as devices reconnect.

  • Equipment has now been replaced. Engineers are just working on configuration and activation of the equipment to then attempt to bring services back online

  • Engineers have arrived on site

  • Engineers have updated to say they expect to arrive on site within 20 minutes

  • Engineer update. Replacement equipment required. New equipment is expected to arrive on site in 90 minutes

    • Manchester Manchester - Crescent / Burlington Square

    We are currently aware of an outage affecting the Manchester Local Crescent and Burlington Square. We believe this to be related to an Openreach Hardware Issue. Engineers are currently coordinating to restore service.

  • Services have been restored at Burlington Square. We are now monitoring the connection as devices reconnect and traffic returns

  • Engineers have arrived on site at Burlington Square and are awaiting access to the equipment on site.

  • Services at Manchester Local Crescent are restored. Burlington Square is still being investigated

  • Engineers are on site at Manchester Local Crescent and are just awaiting access to be granted to the equipment on site

  • Engineers estimated time of arrival to Manchester Local Crescent 8.20am

    • 24th January 2022

    No incidents reported

    23rd January 2022

    No incidents reported

    22nd January 2022

    No incidents reported

    21st January 2022

    No incidents reported

    20th January 2022

    No incidents reported