Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
Manchester - Crescent / Burlington Square Tuesday 25th January 2022 02:14:00
We are currently aware of an outage affecting the Manchester Local Crescent and Burlington Square. We believe this to be related to an Openreach Hardware Issue. Engineers are currently coordinating to restore service.
Services have been restored at Burlington Square. We are now monitoring the connection as devices reconnect and traffic returns
Engineers have arrived on site at Burlington Square and are awaiting access to the equipment on site.
Services at Manchester Local Crescent are restored. Burlington Square is still being investigated
Engineers are on site at Manchester Local Crescent and are just awaiting access to be granted to the equipment on site
Engineers estimated time of arrival to Manchester Local Crescent 8.20am
