Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.

Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents

If there are no reported issues, please reach out to our support team for further assistance.

All systems are operational

Other Services

Fibre Networks

Connectivity Services

Network Services

Datacentres - London

Datacentres - North West

Past Incidents

29th November 2021

No incidents reported

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

Salford Local Crescent - Line Down Issue

Engineers are currently on-site investigating a Line Issue to the building

Back up line now up and servicing customers. Testing and monitoring

24th November 2021

No incidents reported

23rd November 2021

Outage Manchester/Liverpool

Our team has identified a fibre break between Manchester and London affecting services. more information will be available soon.

Routing appears to have been fixed and monitored over the last 2 hours. a root cause investigation is still underway.