Experiencing issues but no active incidents reported?
If your service appears to be down and nothing is listed, it may be a wider network issue.
Are you an OFNL customer?
Please check the OFNL incident page for any national or local outages:
View OFNL Network Incidents
If there are no reported issues, please reach out to our support team for further assistance.
All systems are operational
Other Services
Customer Services
Operational
Fibre Networks
Lincolnshire
Operational
Staffordshire
Operational
Manchester
Operational
Liverpool
Operational
North Lincolnshire
Operational
Connectivity Services
OFNL FTTP
Operational
xDSL Broadband Services
Operational
Ethernet Services
Operational
Wireless Services
Operational
Network Services
DNS Services
Operational
Website
Operational
Database Services
Operational
Voice Services
Operational
Datacentres - London
London - Telehouse East
Operational
London - Telehouse West
Operational
London - Telehouse North
Operational
London - Equinix LD8
Operational
London - QiComm Tutis Point
Operational
Datacentres - North West
Liverpool - Royal Exchange
Operational
Manchester - MANOC 4
Operational
Past Incidents
5th April 2021
No incidents reported
4th April 2021
No incidents reported
3rd April 2021
No incidents reported
2nd April 2021
No incidents reported
1st April 2021
No incidents reported
31st March 2021
No incidents reported
30th March 2021
No incidents reported
29th March 2021
LiverpoolVine Street Apartments
We are aware of an outage to Vine Street Apartments. We are currently investigating this with a third party carrier. We will provide an update once more information becomes available.
The issue has been identified as faulty equipment. Equipment has been replaced and service is now restored.
Engineers have arrived on site and are now investigating to find the source of the outage
Engineers have been dispatched to site to investigate on going issue. Estimated time to arrival on site - 2 hours.
