We are investigating reports of a full loss of service to the Manchester Local Crescent Site. Updates to follow
We are aware of some services that have still not been restored following the changes made to the on-site. We are actively investigating this. Updates to follow
We are watching service restoration. Update to follow
All Network Level checks have come back as expected, indicating an issue on site. We are working with an on-site concierge to investigate this. Updates to follow
Past Incidents
5th January 2021
No incidents reported
4th January 2021
No incidents reported
3rd January 2021
No incidents reported
2nd January 2021
No incidents reported
1st January 2021
No incidents reported
31st December 2020
LiverpoolBrunswick Park - Ratcliffe / Oregan
Our monitoring platform has identified an issue relating to the power within the building. We have contacted building management and are awaiting someone to attend. Next update expected 2:30pm
Building Management restored power at 14:40. We have entered into discussions about the un-stable power within the building with a view to a permanent resolution.
30th December 2020
No incidents reported
29th December 2020
Network Flap - North West
Our network team have received reports of network drop outs in the North West. Our Engineers have identified the source of the issue and are currently implementing a fix. More information to follow.
Our network monitoring team is now monitoring the network to ensure stability. an Reason For Outage report will be posted in the next coming days providing the fault reason.
Our network management team have now implemented the fix. During the diagnostics our team have identified an issue with the software on one of the core devices. We will be scheduling an emergency maintenance window to make the changes required.
